Souldierstraps.com Shopping Cart - Guidelines:

Visitors Cart

Every visitor to our online shop will be given a 'Visitors Cart'. This allows the visitor to store their products in a temporary shopping cart. Once the visitor leaves the online shop, so will the contents of their shopping cart.

Members Cart

Every member to our online shop that logs in is given a 'Members Cart'. This allows the member to add products to their shopping cart, and come back at a later date to finalize their checkout. All products remain in their shopping cart until the member has checked them out, or removed the products themselves.

Info

If a member adds products to their 'Visitors Cart' and decides to log in to the online shop to use their 'Members Cart', the contents of their 'Visitors Cart' will merge with their 'Members Cart' contents automatically.

Souldier's Refund/Return Policy


We want you to love what you order. If you're not satisfied with your purchase, please return the item or items for an exchange, refund or credit.


Please note the following when refunding, returning, exchanging, or crediting an item(s):


All returns must be in the original condition that you received them in.

Indicate what you are returning and why.

Please let us know if you would like in return whether it be an exchange, refund or Souldier credit for other merchandise.

If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back to us.

Please include your invoice with the return.

All returns must be made within 30 days of placing your orders.

We no longer accept returns or exchanges after the 30 day period.

If you have any other questions about returns please feel free to email info@souldier.us.

In order to process your return, please include your name, email address, and order number along with the items that you are returning.